Price: $778.99
(as of May 09, 2024 18:51:15 UTC – Details)
Speed Means dramatically shorting the time it take to complete any task for customers and co-workers. Doing it Fast, Doing it now—Doing it Right
Alter your employees’ mindset, eliminate barriers,and empower them to act quickly and review restricting policies and systems.
This training program gives your employees the SPEED Mindset and empowerment to produce quick, quality, and unexpected turnaround every time. Speed Training will also…
-Help you define ways Speed can work in your organization to provide exceptional service -Define the internal and external barriers to Speed -Work with employees to identify the Speed mindset needed for success. -Show the relationship between empowerment and effective uses for Speed -Recognize how your policies and procedures can affect Speed -Show employees that waiting until the last minute doesn’t leave time to overcome problems -Identify tools and techniques that will create, increase, and affect Speed
Speed means you are committed to your projects, your co-workers, your organization, and your customers. It’s a willingness to actively look for opportunities to use Speed every day, in every encounter.
Facilitator Package— -Leader’s Guide–The guide contains everything needed to plan, organize, and teach. Easy-to-Follow scripted seminar, preparation checklist, room layout ideas, discussion questions and answers, training tips, and video location. Leader Guide includes participant manual text so the facilitator doesn’t have to jump between Facilitator’s Guide and Participant’s Manual. Implement the training in 2 sessions of 3-4 hours each, shaped one week apart. Speed is Easy to Implement
Video-Each location receives two DVD’s totaling 45 minutes, each containing a series of skits that demonstrate the principles of Speed, and general group discussion and experiential learning. Participant Materials–25 Participant Guides and each team member receives a 6″X 9″ beautifully packaged 93 page, easy to understand participant workbook that has homework, and exercises throughout the two sessions.IT is designed so each team member will use the book and master the mindset. They also receive a certificate of completion. and a Technique Card. Speed is 100% money-back-guarantee. You can train your ENTIRE workforce and if you are not 100% satisfied, you can return the program for a full refund.
MPAA rating : G (General Audience)
Package Dimensions : 12.01 x 10.98 x 10 inches; 10 Pounds
Director : John Tschohl
Media Format : NTSC, HiFi Sound, Full Screen, Surround Sound
Run time : 1 hour
Release date : March 10, 2013
Actors : Variety
Studio : Service Quality Institute
ASIN : B01AAZ1OVS
Number of discs : 2
